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We can only investigate food businesses or food bought in Westminster. Report any issues outside of Westminster to the relevant local council.

To complain about prices, customer service or weights and measures, please visit Westminster Trading Standards.

Food safety complaints will receive a response within 5 working days, providing you with an initial assessment and details about what happens next.

During weekends, bank holidays and after 5pm on weekdays, contact 020 7641 2000 in the case of emergencies, for example food poisoning affecting more than 2 people or a sewage leak in a food premises.